Refund policy
Captain's Hour T-shirts are built to weather the storms, but we want you to be completely satisfied with your gear. If something isn't right, we’ll make it right.
Refund & Return Guidelines
We stand by the quality of our apparel and offer refunds under the following conditions:
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Incorrect Orders: Items that were sent incorrectly or mismatched from your original purchase.
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Damaged or Defective Products: Items that arrive with manufacturing flaws or shipping damage.
Refund requests must be made within 30 days of the original purchase date.
How to Request a Refund
To start a return or report an issue, please reach out to us at curtis@captainshour.co. Include your order number and a brief description of the issue along with any relevant photos if the item is damaged.