Refund policy

Captain's Hour T-shirts are built to weather the storms, but we want you to be completely satisfied with your gear. If something isn't right, we’ll make it right.

Refund & Return Guidelines

We stand by the quality of our apparel and offer refunds under the following conditions:

  • Incorrect Orders: Items that were sent incorrectly or mismatched from your original purchase.

  • Damaged or Defective Products: Items that arrive with manufacturing flaws or shipping damage.

Refund requests must be made within 30 days of the original purchase date.

How to Request a Refund

To start a return or report an issue, please reach out to us at curtis@captainshour.co. Include your order number and a brief description of the issue along with any relevant photos if the item is damaged.